Recordkeeping Practices

A Case Study of Public Service Department of Malaysia

Authors

  • Noor Arina Md Arifin Faculty of Information Management, Universiti Teknologi MARA Kelantan, Machang, Kelantan, Malaysia
  • Nurulannisa Abdullah Faculty of Information Management, Universiti Teknologi MARA Kelantan, Machang, Kelantan, Malaysia
  • Jashira Jamin Faculty Information Management, Universiti Teknologi MARA Kelantan, Machang, Kelantan, Malaysia
  • Siti Aishah Mokhtar Faculty Information Management, Universiti Teknologi MARA Kelantan, Machang, Kelantan, Malaysia
  • Nik Nur Izzati Nik Rosli Faculty Information Management, Universiti Teknologi MARA Kelantan, Machang, Kelantan, Malaysia

DOI:

https://doi.org/10.24191/gading.v21i02.18

Keywords:

Public Organization, Records, Records Management, Recordkeeping Practices

Abstract

This study aims at identifying the current practices of recordkeeping and critical success factors of recordeeping practices at one prominent government agency, namely the Public Service Department of Malaysia. The interview are used as a method of data collection. The findings will reveal the current recordkeeping and records management practices at Public Service Department of Malaysia. The data were analyzed and the results are presented in several sections includes background of Information Management Division, current practices of recordkeeping and critical success factors in recordkeeping practices.

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Published

2018-12-01

How to Cite

Md Arifin, N. A., Abdullah, N., Jamin, J., Mokhtar, S. A., & Nik Rosli, N. N. I. (2018). Recordkeeping Practices: A Case Study of Public Service Department of Malaysia. Gading Journal for the Social Sciences (e-ISSN 2600-7568), 21(02), 37–45. https://doi.org/10.24191/gading.v21i02.18

Issue

Vol. 21 No. 02 (2018): Gading Journal for the Social Sciences Vol. 21 No. 02 - DECEMBER 2018

Section

Article/Paper

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