The Future Digital Workplace:

A Review

  • Masliza Mohd Razali UNIVERSITI TEKNOLOGI MARA
  • Khalijah Mohd Nor
  • Siti Norashikin Bashirun
Keywords: Digital skills, digital transformation, future workplace, hybrid workplace

Abstract

As a dynamic and transformative idea in the field of work and organisational administration, the "digital workplace" has attracted growing interest. This review integrates findings from a substantial body of research published between 2014 and 2023, gathered from reliable databases like SCOPUS, to provide a thorough overview of the development, essential elements, technological underpinnings, advantages, challenges, and adaptation of the digital workplace. This study explores how the digital workplace evolved into not only a strategic option but also a requirement for business continuity in light of the global COVID-19 that developed throughout the review period. It offers useful insights for organisations and researchers looking to leverage the digital workplace to improve agility, productivity, and resilience in an ever-changing digital context.

Published
2024-04-30