How Does Managerial Coaching Affect Employee Task Proficiency?

Abstract

Managerial coaching has emerged as a powerful development tool for workplace interventions, gaining tremendous popularity recently. Despite its growing importance, limited empirical evidence exists on how managerial coaching directly influences employee task proficiency, particularly in public sector organisations in developing countries. This study examines the impact of managerial coaching on employee task proficiency. Data were collected from 145 employees in a support service group within an administrative organisation in Malaysia and analysed using SMARTPLS software with the bootstrapping method. The results indicate that managerial coaching has a positive and significant relationship with employee task proficiency. The findings suggest that organisations should train immediate superiors to become skilled coaches, increasing employee engagement and skills. This study contributes to a deeper understanding of the role of managerial coaching in employee task proficiency within public organisations.