Discovering Malaysian State e-Government Maturity Stage: Implementation Process and Progress

Authors

  • Mas Anom Abdul Rashid
  • Mohd Noor Azman Othman
  • Narehan Hassan

DOI:

https://doi.org/10.24191/gading.v18i02.157

Keywords:

e-government, implementation, maturity stage, website content analysis

Abstract

This paper is aimed to discover the current Malaysian state e-government maturity stage. The method used in this study was content analyses of 16 state government portals and websites based on the criteria given by MAMPU for the years 2007- 2013. These findings were then compared to the UN-ASPA e-Government Maturity Model to determine the current state e-government level to ensure continuous improvement is carried out in the interest of the citizens. The findings suggested that Pahang state e-government is progressing where the state government portals and websites have improved to seamless or integrated maturity level. However, the result also indicated a fluctuation in maintaining the performance of the state e-government websites.

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Published

2014-12-15

How to Cite

Abdul Rashid, M. A., Othman, M. N. A., & Hassan, N. (2014). Discovering Malaysian State e-Government Maturity Stage: Implementation Process and Progress. Gading Journal for the Social Sciences (e-ISSN 2600-7568), 18(02), 51–75. https://doi.org/10.24191/gading.v18i02.157

Issue

Vol. 18 No. 02 (2014): Gading Business Management Journal DECEMBER 2014

Section

Article/Paper

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