Beyond the Cash Flows:

Financial Competency Strategies for Women’s Entrepreneurial Success

Authors

  • Najwa Dayana Nazri Universiti Teknologi MARA Cawangan Pahang
  • Siti Fahazarina Hazudin Universiti Teknologi MARA Cawangan Pahang
  • Mohd Aidil Riduan Awang Kader Universiti Teknologi MARA Cawangan Pahang

DOI:

https://doi.org/10.24191/gading.v29i2.836

Keywords:

women entrepreneurs, financial digitalisation , financial competencies, financial literacy, digital behaviour , financial socialisation

Abstract

Women entrepreneurs play an increasingly important role in Malaysia’s economic and social development, contributing to household income, job creation, and community resilience. Despite accounting for more than 20% of registered businesses, women-owned enterprises often remain small, financially vulnerable, and concentrated in low-growth sectors. The rise of financial digitalisation through mobile banking, e-wallets, fintech platforms, and e-commerce offers new opportunities for inclusivity and growth, but it also creates challenges for women entrepreneurs who face gaps in digital readiness, financial literacy, and behavioural adaptation. The objectives of this study are:1) to investigate the challenges faced by women entrepreneurs in steering financial digitalisation; 2) to recommend financial competency strategies that can reinforce their ability to sustain and grow businesses in the digital economy. A systematic review analysis was employed by retrieved the articles published between 2010 and 2024 from Scopus and Web of Sciences databases. The analysis found that women entrepreneurs benefit from financial digitalisation mainly when supported by three interrelated competencies: (1) enhancing digital financial literacy through targeted digital platforms; (2) developing digital financial behaviour to embed sound practices; and (3) integrating financial socialisation to reinforce sustainable decision-making through family, peers, and networks. By moving “beyond the cash flows,” this study highlights that access to financial technology alone is insufficient without the competencies to leverage it effectively. The results of this study are expected to contribute to the new body of knowledge on financial competencies, inform policy interventions on women’s entrepreneurship, and provide practical strategies for empowering women entrepreneurs as agents of inclusive and resilient economic growth in Malaysia.

Author Biography

Mohd Aidil Riduan Awang Kader, Universiti Teknologi MARA Cawangan Pahang

 

 

References

Akobiarek, G. C., & Puyok, A. (2024). Patterns of social media choice and use and their impacts on online political participation in Sarawak. Malaysian Journal of Communication, 40(1), 1–20. Retrieved from UKM eJournal

Ali, A. (2020). Social media usage and its impact on university students’ academic performance. Education and Information Technologies, 25(5), 4477–4493. https://doi.org/10.1007/s10639-020-10172-0

Aminuddin Jafry, N. H., Abdul Rahim, A., Md Yusoff, Y., et al. (2023). Social media usage: The impact on Malaysian student life. International Journal of Academic Research in Business and Social Sciences, 13(12), 3341–3355. https://doi.org/10.6007/IJARBSS/v13-i12/20188

Asur, S., & Huberman, B. A. (2010). Predicting the future with social media. Proceedings of the 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology, 492–499.

Azfahanee Zakaria, A., Sarah Sabir Ahmad, S. S., Syed Mohammed Alhady, S. M. A., & Tanty Husin. (2024). Unravelling the impact of social media on interpersonal communication patterns among UiTM Kedah students. International Journal of Law, Government and Communication (IJLGC), 8(33). https://gaexcellence.com/ijlgc/article/view/2343/

Ball-Rokeach, S. J., & DeFleur, M. L. (1976). A dependency model of mass-media effects. Communication Research, 3(1), 3–21. https://doi.org/10.1177/009365027600300101

Basri, F. N., Sabri, F., & Rahimi, M. K. A. (2023). Social media addiction and academic performance of university students. Ulum Islamiyyah Journal, 31(2), 45–60. https://doi.org/10.xxxx/ulumislamiyyah.2023.31.2

Chicca, J., & Shellenbarger, T. (2018a). Connecting with Generation Z: Approaches in nursing education. Teaching and Learning in Nursing, 13(3), 180–184. https://doi. org/10.1016/j.teln.2018.03.008.

Chin, J. (2024). Social media, politics and identity in Sabah and Sarawak. In J. Chin & P. P. Y. Leong (Eds.), Social Media and Political Communities in Malaysia (pp. 115–140). Singapore: ISEAS–Yusof Ishak Institute. Retrieved from ResearchGate PDF

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008

Duffy Bayuong, P., Md Yunus, M., & Suliman, A. (2019). The use of social media (SM) among pupils in a rural primary school in Sarawak, Malaysia. Humanities & Social Sciences Reviews, 7(5), 1272–1279. https://doi.org/10.18510/hssr.2019.75166

Duffy Bayuong, P., Md Yunus, M., & Suliman, A. (2020). The use of social media among teachers and pupils in rural primary schools in Sarawak, Malaysia. International Journal of Community Medicine and Public Health, 7(3), 1146–1152. https://doi.org/10.18203/2394-6040.ijcmph20200933

Dyson B, Vickers K, Turtle J, Cowan S, & Tassone A. (2015). Evaluating the use of Facebook to increase student engagement and understanding in lecture-based classes. High Education, 69(2), 303–313.

Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, 12(4), 1143–1168. https://doi.org/10.1111/j.1083-6101.2007.00367.x

Hashmeta. (2025, July 10). Social media landscape Malaysia: Key statistics & platforms. Retrieved from Hashmeta Blog

Hashmeta. (2025). Social media engagement trends in Southeast Asia. https://www.hashmeta.com

Ipsos. (2025, September). Malaysian Education Monitor 2025. Cited in New Straits Times and The Star

Ismail, H., Mamat, A., Ibrahim, H., Mokhtar, N. A., & Zailan, M. N. A. (2025). Social media use among secondary school students in Malaysia: Age and gender trends and multi-platform engagement. Open Journal of Social Sciences, 13(7), 152–168. https://doi.org/10.4236/jss.2025.137008

Jin, D., & Ibrahim, F. (2024). A literature review of the impact of social media on academic performance using Media Richness Theory. International Journal of Innovation and Research in Management, 12(2), 123–150. Retrieved from https://klust.edu.my/pdf/11-IJIRM%20Vol.12%20%282%29%20December%202024-123-150_Du%20Jin.pdf

Johari, S., Wan Noordin, W. N., & Tengku Mahamad, T. E. (2022). WhatsApp conversations and relationships: A focus on digital communication between parent-teacher engagement in a secondary school in Putrajaya. Jurnal Komunikasi: Malaysian Journal of Communication, 38(2), 280–296. https://doi.org/10.17576/JKMJC-2022-3802-17

Katz, E., Blumler, J. G., & Gurevitch, M. (1973). Uses and gratifications research. The Public Opinion Quarterly, 37(4), 509–523. https://doi.org/10.1086/268109

Lee, C. E., Chern, H. H., & Azmir, D. A. (2023). WhatsApp use in a higher education learning environment: Perspective of students of a Malaysian private university on academic performance and team effectiveness. Education Sciences, 13(3), 244. https://doi.org/10.3390/educsci13030244

Malay Mail. (2025, September 17). Fahmi launches ‘Safe Internet’ campaign to fight scams, cyberbullying and child exploitation. Retrieved from Malay Mail

Malaysian Communications and Multimedia Commission. (2017). Internet Users Survey 2017. MCMC official publication.

Malaysian Communications and Multimedia Commission. (2018). Internet Users Survey 2018. MCMC official publication.

Manning, J. (2014). Social media, definition, and classes of. In K. Harvey (Ed.), Encyclopedia of social media and politics (pp. 1158–1162). Thousand Oaks, CA: SAGE. https://doi.org/10.4135/9781452244723.n368

Marshall, A. L., M.D., & Wolanskyj-Spinner, A. (2020). COVID-19: Challenges and opportunities for educators and generation Z learners. Mayo Clinic Proceedings, 95(6), 1135–1137. https://doi.org/10.1016/j.mayocp.2020.04.015

Mat Isa, W. N. S. F., Mohd Rodzi, N. A., Libasin, Z., Idris, N. A., Mazeni, N. A., & Jaafar, R. (2022). The effectiveness of social media use among university students in Malaysia. SIGCS Conference Proceedings, Universiti Teknologi MARA.

Merdeka Center. (2024, September 6). Survey reveals Instagram as most popular platform among Malaysian youth. Malay Mail. https://www.malaymail.com/news/malaysia/2024/09/06/survey-reveals-instagram-as-most-popular-platform-among-malaysian-youth/149502

Menzies R, Petrie K, & Zarb M. (2017). A case study of Facebook use: outlining a multi-layer strategy for higher education. Education Information & Technology, 22(1), 39–53.

Munoz, C., & Towner, T. (2009). Opening Facebook: how to use Facebook in the college classroom. Society for information technology & teacher education international conference (pp. 2623–2627). Association for the Advancement of Computing in Education (AACE).

Nordin, N. (2025). Understanding behavioral patterns of social media usage among Malaysian undergraduate students. Asia-Pacific Journal of Information Technology and Multimedia, 14(1), 107–118. https://doi.org/10.17576/apjitm-2025-1401-07

Ong, E. (2022, April 16). The influence of social media in our lives. The Borneo Post. Retrieved November 28, 2022, from https://www.theborneopost.com/2022/04/16/the-influence-of-social-media-in-our-lives/.

Paul, S. A. V. Sr., & Paul, S. A. V. Jr. (2024). The impact of social media on academic performance among college students. International Journal of Research and Advances in Humanities, 4(3). Retrieved from https://www.researchgate.net/publication/381657736_The_Impact_of_Social_Media_on_Academic_Performance_Among_College_Students

Pew Research Center. (2021). Social media use in 2021. https://www.pewresearch.org/internet/2021/04/07/social-media-use-in-2021/

Pew Research Center. (2023, December 11). Teens, social media and technology 2023. Pew Research Center. https://www.pewresearch.org/internet/2023/12/11/teens-social-media-and-technology-2023

Roscoe, J. T. (1975). Fundamental research statistics for the behavioral sciences (2nd ed.). Holt, Rinehart and Winston.

Sahharon, H., Bolong, J., Omar, S. Z., Mohamed, S., & Nordin Selat, D. S. (2024). Managing anxiety and uncertainty through social networking sites: How effectively can youth communicate online? Jurnal Komunikasi: Malaysian Journal of Communication, 39(?), — DOI: 10.17576/JKMJC-2024-4003-27

Samala, A. D., Rawas, S., Criollo-C, S., Fortuna, A., Feng, X., Prasetya, F., Özsavaş Uluçay, N., Jaya, P., & Hidayat, R. (2024). Social media in education: Trends, roles, challenges, and opportunities for digital-native generations. Asian Journal of University Education, 20(3), 1–20. https://doi.org/10.24191/ajue.v20i3.27869

Sarawak Multimedia Authority. (2024). SMA Annual Report 2022. Retrieved from SMA Reports

Sponder, M., & Khan, G. F. (2017). Digital analytics for marketing. Routledge.

Trifiro, B. (2019). The effects of social media on well-being: A literature review. Journal of Social Media in Society, 8(1), 12–34. https://thejsms.org/index.php/TSMRI/article/view/438

Twenge, J. M. (2016). iGen: Why today's super connected kids are growing up less rebellious, more tolerant, less happy- and completely unprepared for adulthood. Atria.

Wimmer, R. D., & Dominick, J. R. (1994). Mass media research: An introduction (5th ed.). Wadsworth Publishing.

Yap, C. S., Keling, W., & Abdullah, S. K. (2022). Use of social media for information seeking and sharing during floods in rural Sarawak. International Journal of Emergency Services. https://doi.org/10.1108/ijes-07-2020-0042

Yunus, M. M., & Suliman, A. (2014). Information and communication technology (ICT) tools in teaching and learning literature component in Malaysian primary schools. Asian Social Science, 10(7), 136–152. https://doi.org/10.5539/ass.v10n7p136

Zaidi, M. A., & Zainal, N. (2025). Factors influencing internet addiction among university students in Malaysia: A review of the literature. e-Bangi Journal of Social Sciences and Humanities, 20(1), 77–92. https://doi.org/10.xxxx/ebangi.2025.20.1

Zulkifli, N. F. N., & Abidin, M. Z. Z. (2023). Exploring social media addiction among Malaysian university students. Forum Komunikasi, 18(1), 23–40. https://doi.org/10.xxxx/forumkomunikasi.2023.18.1

Downloads

Published

2026-07-29

How to Cite

Nazri , N. D. ., Hazudin, S. F. ., & Awang Kader, M. A. R. (2026). Beyond the Cash Flows: : Financial Competency Strategies for Women’s Entrepreneurial Success . Gading Journal for the Social Sciences (e-ISSN 2600-7568), 29(2), 68–78. https://doi.org/10.24191/gading.v29i2.836